Return Policy
If you are not satisfied with your item(s), please contact our Customer Service to initiate the return process within 7 days upon receiving your item(s). Therefore, we encourage you to inspect and try on all items as soon as they are delivered.
A processing fee of 5% of purchase price will be deducted.
Note:
- All returnable items must be unwashed, unworn, unaltered, and in original condition with their tags still attached.
- Refunds will be rejected for any items arriving back with obvious signs of wear, wash, alterations, or missing tags.
- Sale items are not returnable.
Exchange Policy
Online purchases can be exchanged at our physical store within 14 days from the date of delivery. Kindly note that exchanges can only be done for the same item but in a different colour/size.
Please make sure that your item(s) are unworn, unaltered and still have the tags intact.
Sale items are not returnable cannot be returned, exchanged or refunded.
Once an exchange for an online order has been made, it cannot be further returned or exchanged.
Exchanges can only be made at our store. If you are unable to visit our stores, please opt for a return instead.
